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Privacy Policy: www.wildernessadventuresltd.com & www.wildernessadventurescic.com

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Type of website: Online shop and booking site
Effective date: 5th day of August, 2021

www.wildernessadventuresltd.com (the "Site") is owned and operated by Wild in the Woods Ltd. Wild in the Woods Ltd is the data controller and can be contacted at:

wildinthewoodsltd@Gmail.com
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Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

 

  • The personal data we will collect;

  • Use of collected data;

  • Who has access to the data collected;

  • The rights of Site users; and

  • The Site's cookie policy.

 

This Privacy Policy applies in addition to the terms and conditions of our Site.

 

GDPR
We adhere to the General Data Protection Regulation (the "GDPR") as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

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Consent
By using our Site users agree that they consent to:

 

  • The conditions set out in this Privacy Policy.

 

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: In writing to Wild In The Woods Ltd (wildinthewoodsltd@gmail.com)

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Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

 

  • Users have provided their consent to the processing of their data for one or more specific purposes;

  • Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are:  Fulfilment of orders, safe running of face to face sessions, fulfilment of safeguarding responsibilities
    ; and

  • Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the the personal data necessary to perform a contract the consequences are as follows: The services in question may not be provided and/or orders may be cancelled.
    .

 

Personal Data We Collect

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We collect the personal data of children under 16 years of age. We only collect the personal data of children under 16 years of age with the express consent of their parents or guardians and collected in the form of booking and consent forms.

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These data may be collected using the following methods:

 

  • Creating an account and placing orders

  • Placing Orders

  • Email and messenger communications

  • Other means of communication

  • Filling in booking and consent forms

 

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How We Use Personal Data


Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

 

  • To provide, operate and improve our Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

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Who We Share Personal Data With

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.


We may share user data with the following third parties:

 

  • Payment process agencies; and

  • Marketing agency.

 

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We may share user data with third parties for the following purposes:

 

  • Targeted advertising, processing payments.

 

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

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Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

 

  • If the law requires it;

  • If it is required for any legal proceeding;

  • To prove or protect our legal rights; and

  • To buyers or potential buyers of this company in the event that we seek to sell the company.

 

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

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Using your data for communication:

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

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How to Access, Modify, Delete, or Challenge the Data Collected


If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here: wildinthewoodsltd@gmail.com

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How to Opt-Out of Data Collection, Use or Disclosure


In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

 

  • You can opt-out of the use of your personal data for marketing emails. You can opt-out by click "unsubscribe" on the bottom of any marketing email or updating your email preferences under "your account" or by emailing us directly and requesting it.

 

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Cookie Policy


A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

 

  • Functional cookies
    Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

  • Analytical cookies
    Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and

  • Targeting cookies
    Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalise the information you see on our Site for you.

 

Learn more about cookies here:  https://www.allaboutcookies.org/

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Modifications


This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

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Complaints


If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK.

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